You are not alone.
Looking after someone with a condition, or living with one yourself, can feel lonely. It shouldn’t. Behind every condition on this site there are organisations full of people who answer the phone, know what you are going through, and can help.
If someone is in danger right now, call emergency services first: 112 in Europe, 911 in the US and Canada, 999 in the UK. The organisations below are for everything after that moment: questions, support, training, community, and someone to talk to.
Epilepsy: support and helplines
After a first seizure or a new diagnosis, families often have a hundred questions: what is normal, what to tell school or work, when to worry. Epilepsy charities answer these questions by phone and online, put you in touch with others who live with epilepsy, and many offer seizure first-aid training for family, teachers and colleagues.
What to do if someone has a seizure →
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Epilepsy FoundationUnited States
Helpline for questions about seizures, treatment and daily life, with local resources and support.
1-800-332-1000In Spanish: 1-866-748-8008
Hours: Monday to Friday, 8am to 8pm ET
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Epilepsy ActionUnited Kingdom
Advice by phone or email, plus local groups and online support.
Hours: Monday to Friday, 8.30am to 5pm
Dementia / Alzheimer's: support and helplines
When someone you love starts to forget or get confused, everyday life changes for the whole family. Dementia support lines are there for practical questions, like staying safe at home, getting lost, legal and money matters, and for the harder conversations too. They can also point you to local groups and breaks for carers.
What to do if you find a confused person with dementia →
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Alzheimer’s AssociationUnited States
Free, confidential helpline for people living with dementia and the people caring for them, in over 200 languages.
Hours: 24 hours a day, 7 days a week
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Alzheimer’s SocietyUnited Kingdom
Dementia Support Line for advice, information and someone to talk to.
Hours: Monday to Wednesday 9am to 8pm, Thursday and Friday 9am to 5pm, weekends 10am to 4pm
Diabetes: support and helplines
Living with diabetes means daily decisions about food, medicines and activity, and a lot of new words at first. Diabetes organisations explain things in plain language, help with questions about school and work, and connect you with other families and local groups.
What to do if someone with diabetes has low blood sugar →
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American Diabetes AssociationUnited States
Center for Information: answers about diabetes and help finding local resources.
Hours: Monday to Friday, 9am to 5.30pm ET
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Diabetes UKUnited Kingdom
Helpline with trained advisers for questions about living with diabetes.
0345 123 2399Scotland: 0141 413 5148
Hours: Monday to Friday, 9am to 6pm
Severe allergy: support and helplines
A severe allergy can make every meal, party or school trip feel risky. Allergy organisations help families read labels, talk to schools and carers, and plan for emergencies. Many also share alerts when a product is recalled because of an allergen.
What to do if someone has a severe allergic reaction (anaphylaxis) →
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FARE (Food Allergy Research & Education)United States
Information for families and schools, and links to food allergy support groups.
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Allergy UKUnited Kingdom
National allergy charity with a helpline for people living with allergies and their families.
Asthma: support and helplines
An asthma attack can be frightening, for the person and for everyone around them. Asthma organisations help you understand inhalers and triggers, make an action plan with your doctor, and talk to school or work. Some have nurses on the phone for the questions that come up between appointments.
What to do if someone is having an asthma attack →
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Asthma and Allergy Foundation of America (AAFA)United States
Asthma and allergy information for families, an online community that is there around the clock, and resources in Spanish.
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Asthma + Lung UKUnited Kingdom
Helpline answered by respiratory specialist nurses, physiotherapists and advisers, by phone or email, for anyone living with asthma or a lung condition.
Hours: Weekdays, 9am to 5pm
Autism: support and helplines
Whether you are waiting for an assessment, have just had a diagnosis or have known for years, autism organisations can explain your rights, help with school and services, and point you to local support run by people who understand. Some are run by autistic people themselves.
How to help an autistic person in an emergency →
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Autism Society of AmericaUnited States
Information and referral to local support for autistic people and their families.
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Autistic Self Advocacy Network (ASAN)United States
Run by and for autistic people: resources on self-advocacy, rights and autistic culture, and leadership training for autistic self-advocates.
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National Autistic SocietyUnited Kingdom
Advice and guidance for autistic people and families, and help finding local support.
Non-verbal: support and helplines
When someone speaks with a device, signs, pictures or gestures instead of words, the world does not always listen. Communication organisations help families find the right tools, connect people who use AAC with each other, and remind everyone that communicating differently is still communicating.
How to communicate with a non-verbal person in an emergency →
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US Society for AAC (USSAAC)United States
Brings together people who use augmentative and alternative communication (AAC), their families and professionals, with webinars, events and a community blog.
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Communication MattersUnited Kingdom
Charity for people with little or no clear speech: help finding AAC assessment services, Communication Clubs, and a free first year of membership for AAC users and their families.
Deaf / hard of hearing: support and helplines
Whether hearing loss came at birth, slowly over the years or suddenly, there are organisations for every path: some help with hearing aids, tinnitus and everyday life, others are run by Deaf people and defend sign language and equal access. Many can be reached by text or email as well as by phone.
How to help a deaf person in an emergency →
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Hearing Loss Association of America (HLAA)United States
Education and support for people with hearing loss and their families, with local chapters, virtual meetings and groups for parents.
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National Association of the Deaf (NAD)United States
Founded by deaf leaders in 1880: defends the rights of deaf and hard of hearing people, including access to American Sign Language.
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RNIDUnited Kingdom
Information and support for anyone who is deaf, has hearing loss or tinnitus, by phone, text message or Relay UK.
0808 808 0123Text: 07360 268 988Relay UK: 18001 0808 808 0123
Hours: Monday to Friday, 8.30am to 5pm
Heart condition / pacemaker: support and helplines
After a heart attack, a diagnosis or a pacemaker fitting, it is normal to feel shaken and full of questions. Heart charities explain conditions and devices in plain words, help with getting back to everyday life, and connect you with others who have been through the same thing.
What to do if someone with a heart condition collapses →
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American Heart Association Support NetworkUnited States
Online support community where patients, survivors and caregivers share experiences and answer each other’s questions.
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British Heart FoundationUnited Kingdom
Free Heart Helpline answered by experienced cardiac nurses, for questions about heart and circulatory conditions.
Hours: Weekdays, 9am to 5pm (not bank holidays)
Blood thinners: support and helplines
Taking a blood thinner every day, or living with the memory of a clot, can bring a lot of worry: about bleeding, other medicines, travel or what comes next. These organisations explain treatment clearly, help with the anxiety that can follow, and bring patients together.
What to do if someone on blood thinners is bleeding or hits their head →
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National Blood Clot AllianceUnited States
Peer support, free monthly patient webinars and guides on living with blood thinners, for patients and caregivers.
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Thrombosis UKUnited Kingdom
Information on blood clots and their treatment, help coping with worry after a clot, and patient support meetings.
Caring for the carer
Looking after someone you love is hard, and it is easy to forget yourself. Carers’ organisations help with rights, money and time off, and above all give you someone to talk to who understands. They are there for you, not only for the person you care for.
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Family Caregiver AllianceUnited States
Practical help for family carers: care planning, services by state, support groups, with resources in Spanish and other languages.
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Carers UKUnited Kingdom
Helpline for carers: rights, benefits, practical support and someone who understands.
Hours: Monday to Friday, 9am to 6pm (including bank holidays)
Checked on each organisation’s official website, 15 October 2026.
Suggest an organisation
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How this list works
- We list national, established organisations with a real helpline or support service: not directories, not businesses.
- Every phone number and website is taken from the organisation’s official site and checked by a person. The date of the last check is shown on this page.
- No organisation pays to be listed, and being listed does not mean they endorse DigitalBracelet, or the other way round.
- Numbers and services change. If you spot something out of date, please tell us and we will fix it quickly.
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